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PostPosted: Mon Dec 16, 2013 10:07 pm 

Joined: Mon Dec 16, 2013 8:19 pm
Posts: 1
hello, i'm completely new to peppermint and linux so i need any help that can be given spelled out from beginning to end:) i've installed peppermint 4 on my hp pavillion g6. the hash matched after downoad. youtube will not play sound or video. i tried another site "dailymotion" and it did play video but not sound. as a side note i've also got an "amd unsupported hardware" icon perpetually in the right corner of my screen and my screen and cursor keep flickering and jumping about. i will try a reinstall but before i do i'd like to solve this audio video issue as it's reoccurring on every install of a linux os. thank you all for your help. :D


PostPosted: Tue Dec 17, 2013 6:12 am 
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Joined: Tue Sep 27, 2011 12:15 am
Posts: 940
Location: Lake Gaston NC
Welcome to Peppermint, ruach.

If you haven't done so already let's start with bringing your Peppermint install up to date. Open your terminal (Ctrl + Alt + T) and run the following...
sudo apt update && sudo apt upgrade
Enter your password when prompted and enter y when asked if you want to continue.

Next, check for propriety drivers for your video/graphics card. To do this, go to menu > Preferences > Software & Updates. It may take a several seconds for Software & Updates to open up but, once it does, click on the "Additional Drivers" tab and see if there is a recommended driver. If so, tick it and then Apply Changes. Supply your password when prompted.

Next, open your terminal and run
sudo apt install flashplugin-installer
If flashplugin-installer is already installed and is the latest version you'll get a message to that effect. If so, just continue ....

In your terminal run the following...
sudo apt install pulseaudio pulseaudio-utils pavucontrol

You will have to enter your password again and once done you'll need to reboot.

After that, you should be good to go. You'll find a speaker-shaped icon in your panel (lower right) which you can use to control your sound. Post back if that doesn't do it for you.

Before posting back for further assistance run this in your terminal....
inxi -F
Please include the output from that command when you post back.

Peppermint: Standing Out from the Cloud
Reg. Linux User #432835

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